With years of experience, MWH has developed established standard Quality Assurance/Quality Control (QA/QC) procedures. These procedures are implemented on all of our projects and adapted to the specific nature of the programme or sector.
In order to successfully implement the QA/QC process we follow the following steps:
- Define the QA/QC approach and its basic principles to be applied in the process.
- Establish the Quality Control structure (incl. clarifying responsibilities of everybody involved in the process).
- Develop Quality Plan and Quality Assurance Plan (templates presented below)
QA/QC approach and basic principles
QA/QC is especially important for the purpose of detecting problems at the earliest stage of development. This is why quality control will be an on-going process since the very beginning of the project and throughout the project’s implementation. Special quality procedures will be put in place for the project inputs and presented in an assignment specific quality plan. We will use MWH international quality standards.
The MWH quality assurance system is underpinned by a positive attitude towards quality at all levels and at all times. Our experience with managing multi-country projects worldwide, involving multi-sector competencies and implemented within a tight frameworks of time, have taught us that in order to reach objectives, the QA/QC approach needs key characteristics:
- Simple: as close as possible to the project management and avoiding the creation of a parallel structure.
- Comprehensive: assuring quality of both the process, and the outputs.
- Reliable: focus on all the phases of the process, and all the inputs, and inclusion of an independent, external control.
- Transparent: the results of the Quality Control must be documented in a system of forms and reports that can be consulted at any time.